AW: Re: Activating My Two Worlds Game At The Main Menu..
Quote:
Originally Posted by poprune
It's not a question of the number of activations, it's the fact that I simply cannot make any sort of contact to make the activation.
This is a pretty poor reflection on customer relations and support, particularly since you're the only person who's replied to my posts and e-mails - and you're apparently unable to help.
remember normal you have to contact southpeak 1st.
and it is clear that i donīt have all rights at the activation server because i am only a mod not a zuxxez member.
Quote:
Originally Posted by poprune
I'll bet that if I'd downloaded a pirate copy I wouldn't be having this trouble...
not all have the same problem like you. normal it must work to activate the game without problems. maybe you have to check your firewall settings or disable it during the activation.
Re: Activating My Two Worlds Game At The Main Menu..
I appreciate your position, which is unenviable and I'm sorry if my remarks seem to be aimed at you; they aren't, but unfortunately you're the only one who's had the decency to reply and you're catching my ire as a result.
Yes, I've mailed both the places you suggest - without reply. Impressive. Judging by the postings on this forum, the distributors must have been aware of this problem for over a year and have done absolutely nothing about it. If they had, there'd have been immediate reference to a new, working telephone number for anyone with difficulties, or a URL to make a manual activation. Don't they care, or are they just utterly incompetent? That doesn't bode well for the quality of the game, does it?
One thing's for sure: they've got a thoroughly disgruntled customer on their hands, one who'll be looking for his money back if this situation persists at this time tomorrow.
Re: Activating My Two Worlds Game At The Main Menu..
Thanks for the PM, to which I have replied. And I said I'd make it public, so here it is: two minutes after I posted that intemperate rant I had an e-mail from South Park giving me an activation code, plus an unlock code for a bonus something-or-other. I therefore withdraw, with apologies, any and all rude comments I have made about the company and wish to thanks Unknown for his help, patience and toleration; it must have ben tested.
Re: Activating My Two Worlds Game At The Main Menu..
i agree totally this really SUCKS i cant activate with the software & all the phone numbers inactive.in the u.k. we can sue for mental distress caused by,a person,company,or company of producing product.
i tried disabling my firewall & norton antivirus temporally;but its no-use.
If anyone wants to group together to take group legal action against this compant please email me at ajsmith10101@hotmail.com
all i and others want to do is try to play a game not steal your stupid game.
Ill just download Hacked Software in future!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Re: Activating My Two Worlds Game At The Main Menu..
Seriously this thing needs to be fixed and the telephone activation is poorly made.They changed numbers or something couse when i type there number ( which is writen in the manual and in-game ) it says that it doesnt exsist ??
Re: AW: Activating My Two Worlds Game At The Main Menu..
Quote:
Originally Posted by UnKnOwN
please write a email to support@zuxxez.com
if the serial is wrong i cannot do anything for you. (sorry)
Ok I also Just bought the collectors edition in Australia, After Installing I'm asked for a serial number, I've looked all through the documentation that came with the game but still can't find it. Can some one please help figure how to start this damn game!!!! (or at least where to find the Serial number!!!)
I've already emailed support, with no reply as yet ...... any suggestions are apreciated
Re: Activating My Two Worlds Game At The Main Menu..
ok well i bought tw last year it worked fine i had to install it 3 times on each pc i have since i have a family that plays it also but i got a new pc 2 weeks ago and well i cant install it now ,
i tried a friends serial key since he has the game also and he never used it (i only used his key not the game) and it didnt work..
so what can i do to get my game up and working again ?
..i tried sending a mail to the support centre but no reply yet
AW: Re: Activating My Two Worlds Game At The Main Menu..
baas, you write me a pm at zuxxez forum too and i have set your activation count back to 0 (3 1/2 hours) ago.
Quote:
Originally Posted by baas
ok well i bought tw last year it worked fine i had to install it 3 times on each pc i have since i have a family that plays it also but i got a new pc 2 weeks ago and well i cant install it now ,
i tried a friends serial key since he has the game also and he never used it (i only used his key not the game) and it didnt work..
so what can i do to get my game up and working again ?
Re: Activating My Two Worlds Game At The Main Menu..
oh ok i didnt know ill check it out now ..
Edit
kk now i got another problem when i installed the game it didnt prompt me for a serial key when the game started after installation i could only activate through the main menu..
but when i try it says my "activation failed. invalid serial number key. (not found in activation database)" is there a way i can re-enter a serial key ? O_O
Last edited by baas; 25. January 2009 at 15:46..
Reason: Doublepost merged by Aziraal
Re: Activating My Two Worlds Game At The Main Menu..
I am sad to see I am not the only one having activation problems. My problem is when I go to activate it says something to the effect "improper screen name or accnt" something like that. Apparently someone else is already registered to play on my accnt. I am not sure how this occurs seeing as this was a new purchase, as far as I know. The seal on the box wasnt cut. The accnt name is Demandred-zero. I was sent an email by a Mr. Rhien at Two Worlds and said that if I provided him with the serial # he would delete said accnt and everything would be OK. That was about 5 weeks ago and after several emails nothing has changed other than the fact that he lied to me. Thanks a lot!! He wont answer me and he hasnt fixed it. Few things suck worse than people who make statements and then fail to follow thru. Very disappointing too because it looks like it could be a fun game. I have played the SP version and I like it. If anyone is listening, please help and not with just empty promises. If you need to know my serial # just ask Mr. Rhien or get me privately.